Terms & Conditions:

Campaign Period

1. The “MEGA BiO-LiFE 2026 Joint & Bone Support Every Move You Make” (the “Campaign”) is organized by BiO-LiFE Marketing Sdn.Bhd. (the “Organizer”) and runs from 1 May 2026 to 30 June 2026 (“Campaign Period”).
2. BiO-LiFE Marketing Sdn Bhd [the “Organizer”] reserves the right to make any amendments to the Campaign Period at any time without any notice.

 

A. EBENE NATIONWIDE REDEMPTION

Entry Submission s Eligibility Criteria

1. To participate in this Campaign, participants are required to fulfil the steps below:

Step 1: Spend a minimum of RM288 on any MEGA or BiO-LiFE products, including 1 participating product* in a single receipt.

Step 2: Scan the QR code or WhatsApp personal details (full name and email address) along with a clear photo of the receipt to +6014-3628020.

Step 3: Once your submission is verified and deemed eligible, the redemption item will be delivered to your doorstep. Fulfilment will take place after the campaign period ends.

*Participating product: Glucosamine 750mg, Glucosamine 500mg + Chondroitin Sulphate 400mg, Flexsa 1500mg, Flexigen Powder, Celery Extract 300mg, Calcium C Magnesium Plus, Nat Mag C Vita D3 1000.

*First come, first served. While stocks last.

2. Only photos of the original receipts are accepted; duplicates and photocopies are not not allowed.
3. The Organizer reserves the right to reject or disqualify any submission if the submitted information and/or proof of receipts are illegible, incorrect, or suspected of fraud.
4. Each receipt is eligible for one (1) redemption, with a maximum of two (2) redemptions per participant, provided each receipt meets the minimum purchase requirement.
5. This Campaign is open to Malaysians aged 18 and above.
6. Permanent and/or temporary staff or employees of Organizer are not eligible to participate in this Campaign.
7. Employee and immediate family members of the Organizer, their advertising agencies, subsidiaries, agencies, and suppliers are not eligible to participate in the Campaign.
8. It is the participant’s responsibility to ensure that their personal details provided to the Organizer are current and updated in the event of any changes made by the participants. For the avoidance of doubt, the Organizer shall not be liable for any telco charges, roaming fees, or phone charges incurred by the participants, whether in or outside Malaysia, as a result of the Organizer contacting them. The Organizer reserves the right to record these telephone conversations.

 

B. SPEND & WIN CONTEST

How to Participate

1. To participate in this Contest, participants are required to fulfil the steps below:

Step 1: Spend a minimum of RM120 on any MEGA or BiO-LiFE products, including one (1) participating Joint C Bone product* in a single receipt from any Guardian, BIG Pharmacy or Caring.

Step 2: Scan the QR code or WhatsApp your personal details (full name, contact number, and email address) together with a clear photo of the original receipt to +6014-3628020.

Step 3: Once your submission is verified and deemed eligible, you will be automatically entered into the Spend C Win Contest for a chance to win exclusive prizes.

*Participating products: Glucosamine 750mg, Glucosamine 500mg + Chondroitin Sulphate 400mg, Flexsa 1500mg, Flexigen Powder, Celery Extract 300mg, Calcium C Magnesium Plus, Nat Mag C Vita D3 1000.

2. Only photos of original receipts are accepted; duplicate, reprinted, altered, or photocopied receipts will not be accepted.
3. The Organizer reserves the right to reject or disqualify any submission if the submitted information and/or proof of purchase is illegible, incomplete, incorrect, or suspected of fraud.
4. Each eligible receipt qualifies for one (1) contest entry.
5. Multiple entries are permitted, provided each entry is supported by a separate qualifying receipt that meets the minimum purchase requirement.
6. Each participant is eligible to win one (1) prize only throughout the Contest Period, regardless of the number of entries submitted.
7. This Contest is open to Malaysians aged 18 years and
8. Permanent and/or temporary staff or employees of the Organizer are not eligible to participate.
9. Employees and immediate family members of the Organizer, participating retailers, advertising agencies, subsidiaries, affiliates, and suppliers are not eligible to participate in the Contest.
10. It is the participant’s responsibility to ensure that their personal details provided to the Organizer are current and updated in the event of any changes made by the participants. For the avoidance of doubt, the Organizer shall not be liable for any telco charges, roaming fees, or phone charges incurred by the participants, whether in or outside Malaysia, as a result of the Organizer contacting them. The Organizer reserves the right to record these telephone conversations.

 

Winner Selection

1. Winners will be determined based on the highest total spending value accumulated on eligible MEGA and BiO-LiFE purchases submitted during the Contest Period.
2. Participants may submit multiple qualifying receipts throughout the Contest Period. The total value of all verified eligible purchases submitted under the same participant’s name and contact number will be accumulated for ranking purposes.
3. At the end of the Contest Period, participants will be ranked according to their total accumulated eligible spending, from highest to lowest.
4. The participant(s) with the highest accumulated spending will be selected as winner(s), subject to verification by the Organizer.
5. In the event of a tie in accumulated spending, the participant who submitted the qualifying receipts earlier will be ranked higher.
6. Winners may be required to present the original receipts and/or supporting documents for verification Failure to provide the requested documents within the stipulated timeframe may result in disqualification and selection of the next eligible participant.
7. Each participant is eligible to win one (1) prize only throughout the Contest Period, regardless of the total number of entries submitted.
8. The Organizer reserves the right to verify all submissions and disqualify any participant found to have submitted fraudulent, altered, duplicated, or otherwise invalid receipts.
9. The Organizer’s determination of the final spending amount and winner ranking shall be final, binding, and conclusive. No correspondence, appeals, or disputes will be entertained.

 

Prize Fulfilment

1. Prize fulfilment arrangements will be communicated directly to winners.
2. Prizes are non-transferable, non-refundable, and not exchangeable for cash, credit, or other items.
3. The Organizer shall not be responsible for any loss, damage, delay, or failure in prize delivery caused by circumstances beyond its control.
4. The Organizer reserves the right to forfeit any unclaimed prizes after a reasonable collection period.

 

Contest Prizes:

Guardian

• Grand Prize x 1 unit: Xiaomi Walking Pad (worth RM1,500)
• Consolation x 6 units: BiO-LiFE Product Hamper (worth RM250 each)

BIG Pharmacy & Caring

• Grand Prize x 1 unit: Fitness Bicycle (worth RM2,188)
• Consolation x 3 units: Adidas Pickleball Racket (worth RM379 each)

 

General Terms & Conditions

1. Organizer reserves the right to publish or display the name, picture and city of residence of the eligible participants who participated in this campaign for advertising and publicity purposes in any manner it deems appropriate, without compensation for advertising and publicity Non-compliance may result in an alternative winner being chosen.
2. By entering this Campaign, participants are presumed to have read and agree with all the terms and conditions contained here and will adhere to all and/or any decisions that have been made by the Organizer.
3. To the fullest extent permitted by law, the Organizer expressly excludes and disclaims any representations, warranties, or endorsement, implied or express, written or oral, of all rewards offered under this All risks, loss, damage, and/or injury associated with the use of the rewards shall be assumed by the eligible participants.
4. The Organizer will not entertain any entries before/ after the Campaign Period.
5. The Organizer will not entertain any complaint whatsoever in connection with the Campaign.
6. The Organizer shall be entitled to vary, delete, or add to any of these Terms and Conditions or any part thereof and/or substitute or replace the prizes offered under this Campaign and/or to extend, modify, shorten, discontinue, cancel, terminate, or suspend this Campaign by giving adequate notice to eligible participants.
7. No compensation in cash, refund, replacement, or any kind shall be given to the eligible participants for any losses or damages suffered or incurred by the eligible participants as a direct or indirect result of such variation, deletion, addition, or alteration of these Terms and Conditions and/or the extension, modification, cancellation, suspension, or termination of this Campaign.
8. The decision of the Organizer in relation to every aspect of this Campaign shall be final, binding, and conclusive. Any form of disputes and/or complaints through any kind of medium will not be entertained.
9. The Organizer will not assume any responsibility for the rewards offered under this Campaign and accept no liability (including without limitation, loss of income, profits or goodwill, direct or indirect, incidental, consequential, exemplary, punitive or special damages of any party including third party) howsoever arising whether in contract, tort, negligence or otherwise in connection with this Campaign, even if the Organizer has been advised of the possibility of such damages in advance, and all such damages are expressly excluded.
10. The Organizer accepts no responsibility for any tax implications that may arise from the prizes or the use It is the responsibility of each participant to seek independent advice on the possible implications this may have on his/her own financial situation.

 

Personal Data Protection Act 2010 (“PDPA”):

1. By participating in this Campaign, all participants consent to allow the Organizer to process and disclose to any third party, all personal data of the participants provided by the participants pursuant to this Campaign for any and all purposes relating to this Campaign and any and all other activity relating to or arising from the course of business or businesses of the Organizer including, without limitation for the running of this Campaign and or any event or publicity of the Campaign in any form or through any media without additional compensation, notification or permission.
2. For further details or any enquiries regarding this clause and the privacy policy of BiO-LiFE Marketing Sdn Bhd Malaysia, please contact our Customer Service at health@biolife.com.my